Order Processing Time
Orders are processed within 1-2 business days. For same-day delivery, orders must be placed before 12 PM local time, and availability is subject to our current schedule.

Delivery Areas
We offer delivery within Singapore only. We do not currently offer international shipping.

Delivery Methods and Rates
/ Standard Car Express Delivery
Applicable to all the fresh flower arrangement. We will deliver within the time frame based on your order details. Rates vary based on distance and timing of the specific order, starting at $15.00.

Tracking Your Order
For same-day and scheduled deliveries, our team will confirm the delivery time via WhatsApp directly. Alternatively,  you can contact us for updates on your order status.

Delivery Issues
If you encounter any issues with your delivery, such as a delay or incorrect address, please contact us immediately via WhatsApp at 90685262 or click the link below https://wa.link/ymz0aa . We will do our best to resolve any problems promptly.

Address Accuracy
Please ensure that the delivery address is accurate and complete. We are not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.

Freshness Guarantee
To ensure the best quality, flowers are prepared and shipped as close to the delivery date & timing as possible. If you have concerns about the freshness of your arrangement upon delivery, please contact us within 2 hours of receipt.

Returns and Exchanges
Due to the perishable nature of our products, we do not accept returns or exchanges. If there is an issue with your order, please reach out to us, and we will address your concerns to the best of our ability.

Thank you for choosing ARTCAMMY for your floral needs!